FAQ

For assistance with orders and shipments please send an e-mail to adorabilejewels@gmail.com

If you do not know the size of the ring you want to buy, follow this simple guide: Take a ring already at your disposal of the same size as the one you want to buy; with a ruler (or any meter ) measure the inner diameter of the ring, in all our products are indicated the measures.

It is not necessary, our jewelry can be purchased conveniently without creating an account, we do not need to have your information for advertising purposes.

There are several payment options that Adorable makes available to its customers, we accept:
Paypal
Twint
Visa
Mastercard

From the moment you have placed your order and received the confirmation e-mail, it will no longer be possible to modify or cancel the order, nor to change the shipping/delivery address. So please check your data carefully before Check-Out.

Delivery in Switzerland takes between 3 and 5 working days; for international shipments delivery can take between 9 and 12 working days.

When you don't wear the jewel I suggest you to put it back in its box, in order not to expose it to light and to avoid that it oxidizes. If the jewel is worn with the continuous rubbing it won't oxidize, unlike when you don't wear it.

- Do not wear to the spa
- Avoid chlorine and salt water
- Keep away from chemicals

Each piece of Adorabile's jewelry is shipped with a velveteen, useful to preserve and protect it, plus a complimentary polishing cloth all inside a high quality impact resistant box for transportation.

We are sorry for the incident, please contact us at our email address: adorabilejewels@gmail.com If the items delivered should have defects, you can attach photos of the article to your email and we will proceed to request replacement with a specimen free of defects.